500f Privacy Policy – User Data Protection
This privacy policy explains how 500f collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to safeguarding your privacy throughout your use of the platform.
Updated: 2026. This policy applies to all users accessing or registering on the 500f platform.
1. Information We Collect
500f collects several categories of information when you register and use our platform:
Account Information
When you register, we collect your full name, email address, phone number, date of birth, and required identity verification details. This information is used to securely create and manage your account.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we record transaction details such as payment methods used (TNG eWallet, FPX, bank transfer), amounts, and timestamps. We do not store credit card numbers or sensitive banking info directly on our servers.
Device and Browser Information
We automatically collect technical data such as IP addresses, device types, operating systems, browser types, and visited pages. This information helps us improve the user experience and identify technical issues.
Usage Data
We log in-platform activities including games played, bets placed, session times, and interactions with platform features. This data is used for security, service enhancement, and internal policy compliance.
2. Purpose of Data Use
Your information is used to create and verify your account, process financial transactions in MYR, send important account notifications, and ensure secure login to the 500f platform.
Data is used to detect and prevent fraud, ensure platform policy compliance, verify user age (18+), and meet relevant legal requirements in Malaysia.
We analyze usage data to understand user needs, improve platform features, optimize the mobile experience, and develop new products tailored for Malaysian users.
We use your information to send you promotional offers, platform updates, and transaction notifications. You can manage your communication preferences in your account settings.
3. Cookies & Tracking
500f uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our site.
Types of cookies we use include:
- Essential Cookies – Required for basic platform functions such as login, session management, and account security. These cookies cannot be disabled.
- Performance Cookies – Collect anonymized data on how users interact with the platform to help us improve the user experience.
- Preference Cookies – Store your personal settings such as preferred language and display configuration.
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of some 500f platform features.
4. Data Storage, Security, and Third-Party Sharing
500f stores user data on servers protected by SSL encryption. All sensitive information, such as passwords, is securely processed using strong cryptographic methods and cannot be directly read.
We limit access to personal data only to staff who need it for specific tasks. Data retention periods depend on operational needs and applicable laws.
500f does not sell or rent your personal data to any third parties for marketing purposes. We may share necessary data with:
- Payment processors facilitating transactions in MYR.
- Technical service providers supporting platform operations.
- Relevant authorities as required by Malaysian law.
5. User Rights, Policy Updates, and How to Contact Us
Access, Correction & Deletion Rights
As a 500f user, you have the right to access the personal information we hold about you, request corrections of inaccurate data, and in certain cases, request deletion. To make any data-related requests, please contact our support team.
Changes to Privacy Policy
500f reserves the right to update this privacy policy at any time. Any changes will be posted on this page with a clear update date. We encourage you to review this page regularly to stay informed on how we protect your information.
Contact Our Support Team
If you have any questions about this privacy policy, wish to exercise your data rights, or need further clarification, please contact us at:
Email: [email protected]
For more information about using the platform, visit the FAQ us.